Billing, EVV and compliance software built for Arizona DDD agencies. PPCG limits, ISP maximums and the DDD audit tools come built in.
In-home care agencies, day programs (DTA), group homes, IDLAs and foster homes all use SpokeChoice for billing and compliance. Scheduling, EVV, billing and payroll run as one workflow, so every visit is entered once and followed all the way to payment, with Arizona's rules checked along the way.
- Bill in-house, no billing service needed
- Priced per client, not per staff member
- Every DDD program in one system
Does your agency still work this way?
- Paying a billing service to submit your claims With SpokeChoice: Bill in-house with confidence: claims are built from approved visits and checked before they go out.
- Billing mistakes found only after a claim is denied With SpokeChoice: Every visit is checked at clock-in, at approval and again before you bill.
- You use multiple applications With SpokeChoice: One system and one database, so nothing is imported, exported or retyped.
- Paper timecards retyped into payroll With SpokeChoice: Approved visits flow straight to payroll, with pay rates and sick time already applied.
- Chasing staff by hand for expired certifications With SpokeChoice: Reminders go out every night.
- Chasing guardian signatures on paper With SpokeChoice: Guardians review each visit and sign online, from any device.
If even one of these sounds like your agency, let's talk.
In a free demo we'll walk through each one using your own workflows, and show you what your office gets back.
Book a demoStop paying someone else to submit your claims
Many agencies pay a billing service to submit their claims. SpokeChoice builds claims from approved visits and checks them before they go out, so your own office can bill with confidence and save that fee.
Paying a billing service
- Another fee to pay, on top of your software.
- Claims go out on someone else's schedule.
- Questions about a claim go through a third party.
Billing yourself with SpokeChoice
- A subscription priced per client, with billing included.
- Bill the day visits are approved. Claims are built for you from the visits.
- See every claim's status yourself, from ready to file to paid.
Rather not do it yourself? One of our partners can submit your billing in SpokeChoice for you, and you still see every claim yourself.
Arizona's billing rules, checked before you submit
SpokeChoice checks every visit against the member's authorization and Arizona's limits as it happens, and again before the claim goes out. Problems are flagged while they're still easy to fix, so you bill for the work you did and the payer has fewer reasons to say no.
- PPCG limits, ISP maximums and authorized hours enforced as providers clock in
- W2 weekly hours, overtime by workweek and Arizona earned sick time handled in payroll
- Visits sent to AHCCCS automatically; payer responses post to each claim
Checked against the DDD audit tools every night
When Arizona DDD or AHCCCS auditors review your files, you already know where you stand. Every night SpokeChoice checks each employee, guardian and member against the DDD audit tools, the same checklists the auditors use, and flags anything missing or about to expire with a link to fix it.
- Requirements follow each person's role, licenses, services and members
- OIG exclusion checks run monthly, with proof saved
- Continuing education tracked against each employee's yearly CEU requirement
- People are reminded about their own documents, so the office isn't chasing them
One workflow from visit to payment, with nothing entered twice
A visit is scheduled once, and the same record carries through EVV, documentation, billing and payroll to the payment that closes it out.
- ScheduleVisits set from the member's authorization
- EVVClock-in and out recorded, sent to AHCCCS
- DocumentationProgress notes and guardian signatures on the visit
- BillingClaims built from approved visits and checked
- PayrollApproved time flows to payroll
- ReconciliationPayments post against each claim
Answers about your own visits and claims, in plain English
No one in your office has to be a billing expert. SpokeChoice's AI works inside the screens your team already uses.
Explains what happened
Tells you what a payer's response means and what to do next, what a timecard flag means and how to clear it, and how each clock time was calculated.
Guide Me shows you where to click
Ask how to do something, and Guide Me walks you through it on your own screen, highlighting each button as you go.
Your PHI stays protected
Protected health information (PHI) is never sent to the AI, so your members' privacy stays protected.
Every DDD program your agency runs, in one system
Not just EVV services. Each program is scheduled, documented and billed the same way.
- HCBS
- Day treatment (DTA)
- Group homes
- Foster homes
- IDLA
- Therapy (speech, OT, PT)
Long-term care and EPD too, with quarterly therapy reports sent to DDD. See every feature
More on group homes and IDLAs and day programs (DTA).
EVV that works offline
Providers clock in and out with no signal; visits sync when the phone is back online.
Any phone, nothing to install
Runs in the browser on phones, tablets and computers. No app store downloads.
Simple for caregivers and guardians
Guardians sign visits online, and English and Spanish video guides help everyone get started.
Simple pricing that doesn't grow with your staff
Priced per client, not per employee, and one price includes every feature.
Switching to SpokeChoice is guided, step by step
We walk your agency through the move, one step at a time.
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Guided setup
Setup checklists for HCBS agencies, centers and group homes, therapy agencies and long-term care.
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Bring your data
Import your DDD authorizations straight from the WellSky authorization file, and we'll help you get the rest set up.
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Onboarding support
Training videos in English and Spanish, online help, and a 24/7 AI Assistant that answers your team's questions as they get started.
Arizona DDD billing, EVV and pricing questions
Is SpokeChoice built for Arizona DDD agencies?
Yes. SpokeChoice is built around Arizona DDD and AHCCCS: AHCCCS-compliant Alternate EVV, DDD billing, PPCG and ISP limits, the DDD audit tools, Arizona earned sick time and quarterly therapy reports to DDD.
Is SpokeChoice an AHCCCS-compliant EVV system?
Yes. SpokeChoice is an AHCCCS-compliant Alternate EVV system for Arizona agencies. Providers clock in and out by phone with GPS, with a member's EVV token (FOB), or on a center time clock, and approved visits are sent to AHCCCS automatically.
Can SpokeChoice bill DDD and AHCCCS health plans?
Yes. Bill Arizona DDD, insurance and third-party liability from one place. Claims are built from approved visits and checked before they go out, and payment files mark claims paid or denied for you.
Do I need a billing service?
No. SpokeChoice is built so your own office can do the billing itself. If you would rather not, one of our partners can submit your billing in SpokeChoice for you, and you can still see every claim yourself.
How is SpokeChoice priced?
SpokeChoice is priced per client, not per employee, and one price includes every feature. Adding caregivers does not raise your bill. Request a demo for a price for your agency.
How hard is it to switch to SpokeChoice?
We guide you through it. Setup checklists for HCBS agencies, centers and group homes, therapy agencies and long-term care, training videos in English and Spanish, and the 24/7 AI Assistant help your team get started.
Do caregivers need to install an app?
No. SpokeChoice runs in the web browser on phones, tablets and computers, with nothing to download from an app store. EVV clock-in and clock-out work offline in the field, and visits sync when the phone is back online. AHCCCS requires offline clock-in and clock-out, and SpokeChoice is the only web-based EVV that offers it.
Book a demo, and ask us about switching
We'll show you SpokeChoice with your own workflows and walk through how your agency would move over. This form goes straight to our sales team.
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